Olive Health & Travel

I had a great experience at Olive Health Clinic, especially with Dr.Burcu, she really gave me thorough explanations of my condition and treatment options. I captured great feedback from her about my health. I was really impressed with the quality of their service. I really recommend this clinic to anyone who wants to have a better and clear insight to their health issues. This clinic will surely help you!

I’m very disappointed with the way I was treated by the receptionist. I contacted the service with a genuine concern and explained in detail what I needed, but I was met with indifference and a lack of basic understanding. I had to repeat myself several times, and still wasn’t properly listened to. When I asked to speak to the manager, I was told they weren’t in. I asked if they would be in the next day, and was simply told “I don’t know.” No effort was made to take my details or arrange a callback. It felt like my concerns were being dismissed completely. I expected at least a basic level of care and communication. I’m leaving this review because I feel like it’s the only way I might get the attention of someone who actually takes patient concerns seriously.

During the Easter vacation we visited friends and my daughter's godmother in London. On the second day I had an incredibly severe headache with very high pressure in the head area... Went to the Olive Health & Travel Clinic for treatment. Thanks to the friendly welcome and an absolutely competent nurse, the initial fears of seeking medical help in a foreign country were allayed. The young Doctor on duty took several blood samples. Unbelievably, I felt almost nothing... (I must note that my veins are very hard to find!). For the first time, they didn't prescribe painkillers straight away and wanted to wait for the blood results. This shows that you are not perceived as a number, but that they want to get to the root of the exact cause. That's what I call COMPETENCE. I was told to measure and record my blood pressure every hour for the next 24 hours. The blood values arrived by email the same night. In the early morning, I received a video call from the internist Dr. Belma Yesilada Yagbasan. After asking me a lot of questions, she went through the results with me. I have to say that I have been suffering from these headaches for years and they have always been attributed to migraines with painkillers. The internist diagnosed high blood pressure based on the 24-hour measurement and the results of the blood test and immediately recommended the appropriate treatment and pre-medication... After arriving in Austria, I was told to go to an internist with the results... The clinic and its specialist staff are incredibly competent and friendly, treat the causes and I felt well treated for the first time after years of pain... I can therefore recommend the clinic with a clear conscience... You are in good medical hands at the Olive Health & Travel Clinic. THANKS TO THE ENTIRE TEAM! YOU ARE REALLY AMONG THE ELITE!!!!

I've used this clinic for the second time now, to get my travel shots and the experience was very good. They've grown a lot since my first visit, which was a year ago and I'm happy I chose them over some other travel clinics. The receptionist was very friendly and the nurse was really helpful, also knows her way around very well so I was in very good hands. She also gave me some helpful health tips to follow during my trip, not to mention that they also have good prices. Overall, great service and will definitely use again in the future.