Ai Beauty Clinic

I would like to sincerely thank the entire team for their kindness, professionalism and the wonderful care they have shown both to me and to my skin. Here, you will always find the very best treatments, and every member of the team is truly wonderful. From the very first moment, I felt welcomed, cared for and completely at ease. I am absolutely delighted with the clinic and with my entire experience there. I would wholeheartedly recommend it to anyone looking for exceptional care and outstanding treatments 🙏🏼

Very good service would recommend. Shalu was good for my haircut and blowdry

I had an absolutely wonderful experience at Rebecca Jade! From the moment I walked in, I was greeted with warmth and professionalism. The team truly knows their craft!! They did an incredible job with my nail painting, paying attention to every detail and ensuring I left feeling pampered and confident. The eyebrow dying service was gentle and result-oriented, giving my brows a natural yet polished look. The eyelash lift was the perfect finishing touch, making my eyes look more awake and vibrant. The ambiance was relaxing and spotless, and the staff made sure I was comfortable throughout the entire appointment. I highly recommend Rebecca Jade to anyone looking for top-quality beauty services with a friendly and talented team. I’ll definitely be returning soon!

I used to have a great impression of AI Beauty Clinic and always left five-star reviews after each visit. Because of this, I had no hesitation in purchasing two long-term treatment packages. However, my experience today was quite disappointing. I had requested a 1 PM appointment two days in advance and arrived punctually at 12:50 PM. Despite this, I was left waiting for 40 minutes before being taken to a room, and the treatment did not actually begin until 1:40 PM. The receptionist who spoke Chinese had a poor attitude, which made the experience even more frustrating. Additionally, just one hour before my appointment, I received a message via social media asking if I could change my booking. However, since I was already on the subway with no signal, I didn’t see it in time. (For reference, I had already confirmed my appointment time the night before, and the clinic has a strict late policy where customers arriving 30 minutes late will have their bookings canceled.) Yet, despite my punctuality, and without my consent or response, they chose to delay a long-term, prepaid customer with six remaining sessions for nearly 50 minutes. To be fair, the clinic did give me a complimentary face mask as a goodwill gesture when I left, which I appreciate. Because of this, I am adjusting my review to four stars. I hope this was just an isolated incident, and I sincerely hope that the appointment management system can be improved so that customers won’t have to experience such long delays in the future.