Bioidentical Hormone Therapy

I’ve had a really positive experience with this company. From the start, they’ve been professional, knowledgeable, and easy to communicate with. I initially reached out for support with PMDD, and I felt listened to and understood throughout. The team took the time to explain everything clearly and made the process feel straightforward and manageable. Overall, a very supportive and professional service, and I’d happily recommend them to others looking for help with hormone-related concerns.

The medical team at BioID are highly knowledge. The entire process from initial blood work to receiving my prescription was seamless and professional. I can’t wait to start my journey and can’t recommend enough, thank you!

10/10 experience. Consult was very informative, I received my results over a zoom meeting in which I got a detailed explanation for my symptoms and a personalised treatment plan put in place, Customer service has been amazing and the team are brilliant, would recommend to anyone who needs these services.

Review of BioID – Extremely Disappointing Experience I had a very disappointing experience with BioID and would strongly advise others to think carefully before committing to treatment with this company. Initially, Chris Markey sold me the TRT package and painted a very convincing picture of the service and results I could expect. Unfortunately, once I had paid for the treatment, the level of care and support promised simply never materialised. When problems began to occur with the treatment, the lack of communication and support was shocking. After my second blood test, the clinician advised that they would contact me every two weeks to monitor how the treatment was working and adjust it if needed. This follow-up never happened and I received no further contact. Following my concerns, I spoke with Hannah O’Leary, the Operations Director, who assured me she would stay in contact and provide support while we tried to understand why the TRT treatment was not working as expected. She also promised to send me her direct email address so that I could contact her with any questions. This was never provided and again I received no calls, no emails, and no support. When undergoing hormone treatment, proper monitoring and communication are essential. Unfortunately, BioID completely failed to provide the level of care and follow-up that was promised. As a result, I have requested that the remaining six months of my treatment plan be refunded. Based on my experience, I would strongly recommend avoiding this company. There are far better clinics available that actually care about their patients and provide the monitoring and support that hormone treatment requires.