Refresh Medispa

The clinic itself is lovely with a beautiful ambience and the ladies who work here are always warm, attentive and professional. My only criticism is that the clinic appears to be understaffed. There is no dedicated front of house staff member, which means therapists are often having to leave clients during treatments to answer the door or attend to arriving customers. This feels like a management decision rather than a staff issue. The team work incredibly hard but it seems the owners are cutting corners on staffing levels and unfortunately the client experience suffers as a result.

I had a wonderful HydraFacial experience! The team are lovely, professional, and made me feel completely comfortable throughout. My skin feels amazing and I left feeling refreshed and pampered. Highly recommend!

I cannot recommend Mr. Fazel highly enough for the outstanding scar therapy treatment my daughter has received. Before starting treatment, my daughter’s scars were having a significant emotional impact on her life. They were a constant reminder of a very difficult time and affected her confidence and self-esteem deeply. She often felt self-conscious and would go to great lengths to hide them, this is much improved. I truly thought that there was no available treatment for scars like these, and that she would have to live with these scars forever. From our very first appointment, Mr. Fazel was incredibly professional, kind, and reassuring. He treated both my daughter with such compassion and understanding, which immediately put her at ease. He took the time to explain the treatment process clearly, and made my daughter feel safe and comfortable throughout the entire experience. The results have been amazing, with a significant improvement in the appearance of her scars—they are much smoother, flatter, and far less noticeable. Most importantly, I can already see a positive change in her confidence as she begins to feel more comfortable in herself again. Mr. Fazel’s expertise, care, and attention to detail are truly exceptional. We are so grateful for the kindness and compassion shown throughout this journey. Thank you, Mr. Fazel, for your wonderful care and for helping my daughter move forward with greater confidence and healing. I would highly recommend him to anyone seeking compassionate and effective scar therapy treatment.

Nageela was absolutely amazing! From the moment I arrived she made me feel so calm, comfortable and well looked after. She really took her time during my laser treatment and explained everything so clearly, which made the whole experience feel very reassuring💕