Medizen

Great place, would definitely recommend for any treatments needed. Staff are always so pleasant and welcoming. They are very understanding of busy lifestyles and have moved appointments for me with no issue in the past. Appointments always run on time. Reasonably priced especially considering the area the clinic is based in. Laura V is absolutely amazing, she is always so friendly and is a delight to chat with while having the treatments done. She goes out of her way to accommodate my health issues, so that I am always comfortable while having anything done. She is very knowledgeable about the treatments and is always happy to answer any questions. The treatment has had better results than I could have hoped and she is now my go to lady for any maintenance sessions or different treatments. Thank you so much!

I had such a wonderful experience with Laura and couldn’t recommend her highly enough. She is incredibly professional, knowledgeable and genuinely cares about her clients and their skin. She took the time to understand exactly what my skin needed, explained everything clearly and made me feel completely comfortable and in safe hands throughout. What really makes Laura stand out, though, is the person behind the professionalism. She is warm, kind, welcoming and an absolute pleasure to spend time with. You can tell she genuinely loves what she does, and that comes through in the care and attention she gives. My skin looked and felt fantastic afterwards, and I left feeling so happy with the whole experience. It’s not often you find someone who is both brilliant at what they do and such a lovely person. I will definitely be coming back. Highly recommend! ❤️

I had a fantastic experience at Medizen Clinic with Laura. She treated me for skin tag removal and thread veins on my face, and I couldn’t be happier with the results. Laura was professional, knowledgeable, and made me feel completely at ease throughout the treatments. She explained everything clearly and took great care to ensure I was comfortable. The whole team at the clinic were welcoming and friendly, making the experience even better. I would highly recommend Medizen Clinic and especially Laura to anyone considering treatment. Thank you so much!

I would have left 5 stars until my recent experience. Not very pleased with the recent service from Medizen. I have been having hydrofacial treatments with Medizen for the last few years and have NEVER been disappointed with their customer service or clinical skills. All of the aestheticians I have had treatments with; Annabelle R, Natalie,Lara V,Laura G& Jemy have all been amazing! They are all very welcoming and most of all professional. You have a team of lovely ladies and I’m grateful for all of their time and efforts over the years. Unfortunately as of recently in Feb/March I contacted the (reception) team & spoke to Chrissy to change my monthly membership from once a month to every other month. At the time it could not be changed as I had an active monthly membership, therefore the receptions kindly agreed to put through my new membership once the old had ended( she left a note for herself on the diary to do this) therefore I did not have to call back. We also booked my next appt in April (in line with the new membership) Once I had my treatment with the lovely Annabelle I was charged full payment by reception staff (not her fault at all) which I was not expecting as I had agreed to set up my new payment plan months prior. Shortly after I attempted to resolve the issue with Chrissy however I was only offered a £20 voucher for my next treatment which I was not happy with at all. I believe the issue could have been easily resolved due to the fact I was assured by her she would set up my new plan. There was only a note left on my account to inform patient membership payment had increased since enquiring (so at that point why would you not have informed me of this change) Especially because you agreed to set up my new plan and I was under the impression it was being handled? It does not make any sense to me. I’m very disappointed as I did enjoy having my monthly treatments at this clinic & now because of a very minor inconvenience I have had to cancel my membership as I don’t feel respected or valued at all. I feel this could have been resolved quite easily & I therefore would have continued to support this business. I normally wouldn’t complain & just move on but it just doesn’t sit right with me. I’m not happy at all, I’m quite upset and unfortunately I won’t be returning despite the fact that I like the clinic & the staff. If it was resolved fairly I would have easily forgiven the matter as I can understand there can be errors with admin & communication. Unfortunately because of this you won’t be the first clinic I’ll be recommending any family or friends to. You could argue the fact that I could have called up closer to the time to clarify the new membership had been set up, but why would I if I was told it would be? Safiya Chisholm :)